Shipping & Returns

Shipping

We are only shippingin the US at this time. We ship all our orders USPS and Parcel Post. Most orders normally take 7-14 business days to ship.

Payment Options

We accept Visa, Discover, Master Card, and also personnel checks. Orders paid for by check will not ship until they clear the bank.

There is a $35.00 charge for returned checks.

How We Save You Money On Shipping

We don't like to pay outrageous shipping costs any more than you do. But why don't we charge more to cover our costs? By charging a flat rate of $8.95 for shipping, it simplifies the process of ordering. You can see up front what your shipping costs will be and we want ordering from us to be quick and easy.  Just because we charge a flat shipping rate, doesn't mean our product prices are higher. Other sites may undercut other retailers and charge more for shipping we don't. We set our prices at a recommended quideline for retailing. We certainly don't make money on shipping rates. If anything, we usually pay more to get your items shipped to you in larger or heavy orders, it is almost like giving you a discount on your order. You pay one flat rate and we cover the real shipping costs, which can be up to 4-5 times our flat rate.

Peak shipping times are spring and fall seasons and some backorders can occur.

Return Policy

You may exchange items within 30 days of receiving your order. All returns MUST be in their original packaging with all labels or card inserts included. Customers are responsible for shipping costs to return items. We regret shipping charges are not refundable. Items must be in the original packaging. They must not be laundered, damaged or altered in any way. If any item is returned that cannot be resold or must be reconditioned, there will be a 50% restocking fee taken off the refund.

Sales Tax

We collect sales tax for shipped within Ohio and for in-store pickups. Currently the sales tax rate is 7.00%.

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